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Roughly 1,000 life insurance companies sell life
insurance in the U.S., but many are members of groups of companies and
so aren’t really competitors with each other. Having separate companies
enables a group to offer its products through separate distribution
channels, to more efficiently meet the regulatory requirements of
particular states, or to achieve other organizational goals. There are
an estimated three hundred company groups.
Moreover, not every group has a company licensed to operate in each
state. As a general rule, you should buy from a company licensed in your
state, because then can you rely on your state insurance department to
help if there’s a problem. And if the insurance company becomes
insolvent, your state’s life insurance guaranty fund will help only
policyholders of companies it has licensed. To find out which companies
are licensed in any state, contact that state’s state insurance
department.
There are several other points to keep in mind when selecting a life
insurance company:
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Product – most, but not all, companies
offer a broad range of policies and features, so choose a company
that offers the product and features that meet your needs.
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Identity – life insurance company names
can be confusing, and different companies can have similar names.
Life insurance company names often use words that suggest financial
strength (such as Guaranty, Reserve, or Security), financial
sophistication (such as Bankers, Financial, or Investors), maturity
(such as First, Pioneer, or Old), dependability (such as Assurance,
Reliable, Trust), fairness (such as Beneficial, Equitable, or
Peoples), breadth of operations (such as Continental, National, or
International), government (such as American, Capital, or Republic),
or well-known and respected Americans (such as Jefferson, Franklin,
or Lincoln). Be sure you know the full name, home office location,
and affiliation (if any) of any company you are considering (for an
example, click here).
Financial Solidity – life insurance is a long-term
arrangement. There is no guarantee for life insurance policyholders
similar to that provided for bank accounts by the Federal Deposit
Insurance Corporation (FDIC). Select a company that is likely to be
financially sound for many years, by using ratings from independent
rating agencies.
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Market ethics – some life insurance
companies subscribe to the principles and codes of conduct of the
Insurance
Marketplace Standards Association, a nonprofit organization that
promotes ethical conduct in life insurance marketing.
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Advice and service – for many people, life
insurance is a strange, complex product, so that it helps to deal
with a representative with whom you can communicate and who is
attentive to your needs. This might be connected to the selection of
a life insurance company because some agents represent only one or a
very few life insurance companies.
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Claims – you may want to check a national
claims database to see what complaint information it has on a
company. Also, your state insurance department will be able to tell
you if the insurance company you are considering doing business with
had many consumer complaints about its service relative to the
number of policies it sold.
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Premium and cost – The premium is the
amount you pay the company for the life insurance contract with all
of its benefits. Even for a given death benefit and type of
insurance (e.g., term life), the premium can vary widely among
companies, either because some companies’ policies have features
that others don’t, or because some charge more than others for the
same coverage. So the first step in comparing policies is to make
sure you compare similar insurance plans, based on
-Your age
-The type of policy and policy features
-The amount of insurance you are purchasing
The premium for the policy isn’t the same as the cost of the
protection portion of the policy. One policy might have a higher
premium but also offer more benefits (for example, it might pay
policy dividends) than another. Or both might promise dividends, but
in different amounts at different points in time. In each case, the
higher-premium policy might have a lower cost of protection. How can
you tell what a policy’s cost is? Companies should tell you a
policy’s Net Payment Cost Index and its Surrender Cost Index. Use
the Surrender Cost Index if you’re thinking of keeping the insurance
only for a specific period of time; use the Net Payment Cost Index
if you expect to keep the policy indefinitely. Generally, the lower
the cost index, the better.
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Insurance Information Institute,
Inc. - ALL RIGHTS RESERVED
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